Privacy policy
This Privacy Policy describes how Royalty Cases, a brand operated by G2M NEGOCIOS DIGITAIS LTDA, a Brazilian limited liability company registered under CNPJ 41.754.285/0001-33 (“Royalty Cases”, “G2M”, “we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from royaltycase.com (the “Site”), or otherwise communicate with us (collectively, the “Services”).
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated version on this page and revise the “Last updated” date accordingly.
How We Collect and Use Your Personal Information
To provide and improve our Services, we collect personal information about you from a variety of sources, as described below. The information we collect depends on how you interact with us.
In addition to the specific purposes listed below, we may use the information we collect to:
- Communicate with you,
- Fulfill our contractual obligations,
- Improve our Services,
- Comply with applicable legal obligations,
- Enforce our Terms of Service, and
- Protect or defend our rights and the rights of other users.
Personal Information We Collect
1. Information You Provide Directly
Information that you provide to us through our Services may include:
- Contact details (name, billing and shipping address, phone number, and email).
- Order information (order history, payment confirmation, products purchased).
- Account information (username, password, and security details).
- Customer support details (any communications you send us).
You may choose not to provide certain information, but this may prevent you from using some features of our Site or Services.
2. Information We Collect Automatically
When you visit our Site, we automatically collect certain information (“Usage Data”) through cookies, log files, pixels, and similar technologies. This may include:
- Your IP address, browser type, time zone, and device identifiers.
- Information about the pages you view, referring/exit pages, and how you interact with the Site.
- Technical information about your device and network connection.
See Cookies below for more details.
3. Information from Third Parties
We may receive personal information from third parties, such as:
- Shopify, our e-commerce platform provider.
- Payment processors, who handle your payment information securely.
- Analytics and marketing partners (e.g., Google, Facebook) who help us understand usage and improve marketing campaigns.
Any third-party information is handled in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information for the following purposes:
-
Providing Products and Services:
To process orders, payments, shipping, returns, account management, and customer service. -
Marketing and Advertising:
To send promotional communications, show targeted ads, and personalize your experience on our Site and others. -
Fraud Prevention and Security:
To detect, investigate, and respond to potential fraud, security issues, or misuse. -
Service Improvement and Analytics:
To better understand user behavior and improve the performance of our Site and Services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to operate our Site, analyze traffic, and improve your experience.
You can manage or disable cookies through your browser settings, but this may affect the functionality of the Site.
Our website recognizes the Global Privacy Control (GPC) signal. If you notify us of your preference through GPC, we will treat this as a valid opt-out of data sharing or targeted advertising for your device or browser.
For more information about Shopify’s use of cookies, please visit:
https://www.shopify.com/legal/cookies
Sharing of Personal Information
We may share your information in the following circumstances:
- With service providers (e.g., Shopify, payment processors, IT support, logistics, analytics).
- With marketing and business partners for advertising or promotional purposes.
- With affiliates within our corporate group for legitimate business operations.
- To comply with laws or respond to lawful requests (e.g., subpoenas, legal processes).
- In the event of a business transaction, such as a merger, acquisition, or bankruptcy.
We do not sell or share sensitive personal information without your consent.
Your Rights
Depending on your location, you may have the right to:
- Access or receive a copy of your personal information.
- Request correction or deletion of your data.
- Request data portability.
- Object to or restrict processing of your data.
- Withdraw consent where applicable.
- Opt out of “sale” or “sharing” of personal information and targeted advertising.
We will not discriminate against you for exercising your rights.
You can exercise these rights by contacting us using the details below.
We may request information to verify your identity before processing your request.
Data Retention
We retain your personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, or enforce agreements.
You may request deletion of your data by contacting us.
Security
We use reasonable administrative, technical, and physical measures to protect your personal information.
However, no security system is completely secure, and we cannot guarantee “perfect security.”
Children’s Privacy
Our Services are not directed to children, and we do not knowingly collect personal information from individuals under 16 years of age.
If you believe a child has provided us their information, please contact us to have it deleted.
International Data Transfers
We may transfer, store, and process your personal information outside your country of residence, including in Brazil, the United States, and other jurisdictions where our service providers operate.
When transferring data from the EEA or UK, we rely on the Standard Contractual Clauses or equivalent safeguards approved by relevant authorities.
Contact Us
For any questions about this Privacy Policy or to exercise your data rights, please contact us at:
G2M NEGOCIOS DIGITAIS LTDA
(Operator of the brand Royalty Cases)
CNPJ: 41.754.285/0001-33
Address: R PRÍNCIPE HUMBERTO, 112, CJ 44, CENTRO, 09725-200, SÃO BERNARDO DO CAMPO, SP
Email: support@royaltycase.com